Brand Building & Expansion

From 8 centres to
6 new markets,
in 2 years.

Ankura Hospitals had the clinical excellence. ThoughtRadius built the brand that could carry it — across cities, campaigns, and a pandemic.

Client: Ankura Hospitals
Duration: 2 Years
Sector: Women & Child Healthcare
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2
Years of partnership
8
Existing centres at start
6
New markets launched
360°
Brand building across every channel

The Client

A hospital group with clinical excellence and an underleveraged brand.

Ankura Hospitals is one of India's leading women and child hospital networks. With eight centres already operational, the clinical credibility was beyond question. But in a competitive market — where patients increasingly research, compare, and choose hospitals based on perception as much as reputation — Ankura's brand presence wasn't keeping pace with its clinical reality.

ThoughtRadius was brought in to change that. Not to rebuild what Ankura was, but to make the world see what it already had.

The Client Image

Phase One

Building a brand worthy of the hospitals behind it.

The first phase of the engagement was foundational. Ankura needed a brand strategy that could carry the weight of expansion — a consistent voice, a visual language, and a social presence that could compete in markets where established names had a head start.

01
Brand Strategy
A clear positioning framework that articulated what made Ankura distinctly trustworthy in the women and child healthcare space.
02
Content Strategy
A content architecture built to educate, reassure, and build long-term trust with expectant mothers, parents, and caregivers.
03
Social Media
Full social media management across platforms — ramping up presence, consistency, and engagement from a relatively low base.
04
OOH Campaigns
Brand activation across out-of-home media, establishing Ankura's visual presence in the markets where it operated.

Brand Ambassador

Significant milestones require significant moments.

"Significant milestones in brand building require significant moments. The decision to bring in a nationally recognised ambassador was one of them."

As part of a wider brand strategy, Ankura signed Sonu Sood as Brand Ambassador — a decision that immediately elevated the brand's national visibility and brought a voice of trust and credibility to its positioning in the women and child healthcare space.

Brand Ambassador Image

Internal Branding

The brand had to live inside the organisation, not just outside it.

ThoughtRadius designed the internal branding for Ankura's corporate office — ensuring that the brand identity was experienced by staff and stakeholders at the heart of the organisation. When a brand is built from the inside out, it communicates consistently everywhere.

Internal Branding Image 2

The Covid Chapter

Marketing a hospital during a pandemic is a different brief entirely.

When Covid arrived, ThoughtRadius ran Ankura's Covid marketing campaign — navigating the extraordinary challenge of communicating care, safety, and clinical reassurance at a time when public anxiety about hospitals was at its peak.

The Covid Brief in One Line

Don't market a hospital. Be the calm in the chaos.

During peak uncertainty, Ankura's communications needed to reassure families that maternal and child healthcare could not be deferred — and that Ankura was the safest place to receive it. ThoughtRadius built that message carefully, responsibly, and with the gravity the moment deserved.

Covid Image 1 Covid Image 2 Covid Image 3 Covid Image 4

Phase Two

Six new markets. Six full campaigns. One brand that could travel.

The second phase of the partnership was about growth. Ankura was expanding — into new Hyderabad markets and into new cities entirely. Each launch required a full campaign: local relevance, brand consistency, and the ability to introduce Ankura to an audience that had never encountered it before.

LB Nagar — Hyderabad
Attapur — Hyderabad
Gachibowli — Hyderabad
Vijayawada — Andhra Pradesh
Tirupati — Andhra Pradesh
Pune — Maharashtra

Each launch was a full campaign: OOH, digital, press and on-ground activation. The challenge across six markets was maintaining brand coherence while allowing each campaign to feel locally relevant. A Pune patient and a Vijayawada patient are different people with different healthcare contexts. The brand had to speak to both without feeling generic to either.

Phase Two 3 Phase Two 1 Phase Two 2 Phase Two 4 Phase Two 5 Phase Two 6

The Two-Year Arc

From brand building to brand expansion. In that order.

Year One
Brand foundations laid across 8 existing centres
Strategy, content, social media, OOH activations, corporate office branding and the Covid campaign — building the brand infrastructure that expansion would later rely on.
During the engagement
Brand ambassador signed. National visibility increases.
Sonu Sood joins as Brand Ambassador as part of a wider brand strategy, elevating Ankura's national presence and credibility.
Year Two
Six new markets. Full launch campaigns for each.
LB Nagar, Attapur, Gachibowli in Hyderabad. Vijayawada and Tirupati in Andhra Pradesh. Pune in Maharashtra. Each city a full campaign. Each campaign built on the brand foundations of year one.
The Two-Year Arc Image 2

What This Taught Us

Brand building is not a cost. It's the infrastructure that makes growth possible.

Ankura's expansion across six new markets was possible not just because the hospitals were excellent — they always were. It was possible because by the time the launch campaigns ran, there was a brand strong enough to carry the weight of new cities, new audiences, and new competition.

The two years of brand building, social media, OOH, internal branding, and Covid communications weren't a warm-up act. They were the foundation. The expansion campaigns were built on top of them — and that is exactly how it should work.

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